SevenRooms OS – Delayed Real-Time Updates Due to Google Firebase Incident

Incident Report for SEVENROOMS

Update

Real-time updates in SevenRooms OS have returned to normal, and venues should no longer be experiencing delays at this time.

The underlying incident with our third-party provider, Google Firebase, is not yet resolved, so some limited impact is possible until Google fully recovers.

For Google's latest status, please see https://status.firebase.google.com/incidents/9xsJMtCjjVuSHugHs8Zc
Posted Oct 21, 2026 - 16:46 EDT

Monitoring

We're monitoring delayed real-time updates in SevenRooms OS (iOS) caused by an incident with a third-party provider, Google Firebase.

For Google's latest status, please see https://status.firebase.google.com/incidents/9xsJMtCjjVuSHugHs8Zc In the meantime, updates continue to sync automatically about every 30 seconds, so some changes may take a little longer to appear across devices.

We will update as Google shares new information.
Posted Oct 21, 2026 - 15:50 EDT
This incident affects: SevenRooms OS.