All Systems Operational

About This Site

Welcome to the SevenRooms status page. Here you will find real-time information about the status of our products. If you are experiencing an issue not listed here, please contact Support.

You can also visit our Help Center for additional assistance.

Uptime over the past 90 days. View historical uptime.
SEVENROOMS.COM Operational
90 days ago
99.99 % uptime
Today
Concierge Portal Operational
90 days ago
100.0 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Mobile Applications Operational
90 days ago
99.99 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Reservation Management ? Operational
90 days ago
100.0 % uptime
Today
Landing Page Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
AWS Email Service Operational
90 days ago
100.0 % uptime
Today
Event & Sales Management Operational
90 days ago
100.0 % uptime
Today
Tripleseat Operational
90 days ago
100.0 % uptime
Today
Google Cloud Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Cloud Machine Learning Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google App Engine Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google BigQuery Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Datastore Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud DNS Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Networking Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud SQL Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Cloud Storage Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Compute Engine Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Stackdriver Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Google Kubernetes Engine Operational
90 days ago
100.0 % uptime
Today
Payment Providers Operational
90 days ago
100.0 % uptime
Today
CyberSource Operational
90 days ago
100.0 % uptime
Today
FreedomPay Operational
90 days ago
100.0 % uptime
Today
Network International Operational
90 days ago
100.0 % uptime
Today
Stripe Operational
90 days ago
100.0 % uptime
Today
Point of Sale Integrations Operational
90 days ago
100.0 % uptime
Today
Bindo Operational
90 days ago
100.0 % uptime
Today
Everyware Operational
90 days ago
100.0 % uptime
Today
LightSpeed Operational
90 days ago
100.0 % uptime
Today
MyCheck ? Operational
90 days ago
100.0 % uptime
Today
Salido Operational
90 days ago
100.0 % uptime
Today
Silverware POS Operational
90 days ago
100.0 % uptime
Today
TISSL Operational
90 days ago
100.0 % uptime
Today
Toast ? Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Elastic Cloud Cluster Connectivity: GCP us-central1 Operational
90 days ago
100.0 % uptime
Today
Elastic Cloud Cluster Connectivity: GCP europe-west1 Operational
90 days ago
100.0 % uptime
Today
SMS Providers Operational
90 days ago
100.0 % uptime
Today
SMS Global Operational
90 days ago
100.0 % uptime
Today
Twilio Phone Numbers Operational
90 days ago
100.0 % uptime
Today
Twilio REST API Operational
90 days ago
100.0 % uptime
Today
Twilio SMS Operational
Twilio TwiML Operational
90 days ago
100.0 % uptime
Today
Widgets Operational
90 days ago
99.98 % uptime
Today
Event Widget Operational
90 days ago
100.0 % uptime
Today
Request Widget Operational
90 days ago
100.0 % uptime
Today
Reservation Widget Operational
90 days ago
99.95 % uptime
Today
Waitlist Widget Operational
90 days ago
100.0 % uptime
Today
Booking Channel Integrations Operational
90 days ago
100.0 % uptime
Today
American Express Operational
90 days ago
100.0 % uptime
Today
Bookatable Operational
90 days ago
100.0 % uptime
Today
Eat Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Google Reserve Operational
90 days ago
100.0 % uptime
Today
Instagram Operational
90 days ago
100.0 % uptime
Today
OpenTable Operational
90 days ago
100.0 % uptime
Today
OpenTable GuestCenter Sync API Operational
90 days ago
100.0 % uptime
Today
ReserveOut Operational
90 days ago
100.0 % uptime
Today
RoundMenu Operational
90 days ago
100.0 % uptime
Today
TripAdvisor Operational
90 days ago
100.0 % uptime
Today
Zomato Operational
90 days ago
100.0 % uptime
Today
Online Ordering Operational
90 days ago
100.0 % uptime
Today
Deliverect Operational
90 days ago
100.0 % uptime
Today
ItsACheckMate Operational
90 days ago
100.0 % uptime
Today
SevenRooms Online Ordering Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 23, 2025

No incidents reported today.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025
Google Reserve Feed Processing Notification
Resolved - Google has removed the Action Center banner that indicated an ongoing issue with Google Reserve feed processing.

All Sevenrooms systems are functioning normally and processing Google Reserve feeds without issue.

With the removal of the banner from Google's Action Center, we are considering this incident resolved. We appreciate your patience and understanding.
Mar 17, 10:26 EDT
Update - We're continuing to monitor the previously reported Google Reserve feed processing issue. Currently, we have not received any new information from Google.

Our systems remain stable, with no observable impact to the reported issue and we will provide updates as they become available.
Mar 14, 18:43 EDT
Update - We are continuing to monitor Google's reported issue with their backend feed processing. At this time, we have not received any further updates from Google.

Our team is actively monitoring for any potential downstream impacts related to this issue and will provide further updates as soon as we receive new information from Google or observe any changes in system behavior.
Mar 14, 15:41 EDT
Monitoring - Google has reported an issue with their backend feed processing, affecting both their Google Reserve sandbox and production environments. Specifically, Google has stated: "There is a known error in processing feeds for both sandbox and production. Our internal team is aware and expects a fix soon."

While Sevenrooms systems remain operational, this may cause downstream data synchronization issues, including potential impacts on inventory availability. Google has posted a notification on their Action Center.

We are monitoring the situation and will provide updates as received from Google.
Mar 14, 12:25 EDT
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025
Mar 13, 2025

No incidents reported.

Mar 12, 2025
Reservation Availability Widget Displaying No Availability
Resolved - This incident has been resolved.
Mar 12, 14:25 EDT
Monitoring - Our engineering team identified and corrected the configuration issue, restoring normal functionality to our Reservation Widgets. We have also taken steps to prevent recurrence.

Impact:
During the incident, clients experienced inaccurate reservation availability displays on their widgets, impacting their ability to take bookings. This has been resolved.

We apologize for any inconvenience this incident may have caused. We appreciate your patience as we worked to resolve the issue and are continuing to monitor performance.
Mar 12, 14:06 EDT
Update - We are continuing to work on a fix for this issue.
Mar 12, 13:50 EDT
Identified - We are currently experiencing an issue affecting reservation availability widgets. This issue is impacting both new and legacy widget versions.

We understand the urgency of this situation and are actively working to resolve the issue. Our engineering team is currently implementing a rollback of recent changes to restore normal functionality. We will provide further updates as soon as they are available. We apologize for any inconvenience this may cause.
Mar 12, 13:37 EDT
Mar 11, 2025

No incidents reported.

Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

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